Lifeline Recertification: Keeping Your Benefit Active
You must recertify each year. Miss the window and your service will be de-enrolled within 60 days.
Once you're enrolled in Lifeline you don't have to reapply every year — but you do have to recertify. USAC contacts each Lifeline subscriber annually to confirm continued eligibility. Most recertifications are automatic. The ones that aren't are easy to handle if you respond on time.
How recertification works
USAC reviews your enrollment each year, typically near the anniversary of your original approval. If your eligibility can be confirmed automatically — for example, your SNAP or Medicaid status is still active in a connected state database — recertification happens silently and you don't have to do anything. You'll receive a notification confirming you're recertified for another year.
When you have to act
If USAC can't auto-confirm your eligibility, you'll get a letter or email telling you to recertify manually. You'll have 60 days to log into your National Verifier account, confirm your information, and upload current proof of qualifying program participation or income.
Related: Independent state-level resources for Lifeline applicants.
What happens if you miss the deadline
If you don't recertify within 60 days, your carrier is required to de-enroll you from Lifeline. Your phone number stays with the carrier (you can pay for it as a regular prepaid plan), but the federal subsidy and free monthly service stop. To get the benefit back, you'll need to start over with a new National Verifier application.
Tips to avoid losing service
Keep your contact information current with USAC — if you move, update your address through nv.fcc.gov. Watch for emails from USAC and physical mail from your carrier; recertification notices are often missed because they look like marketing. Recertify the moment you get the notice rather than waiting until day 59.
Next steps
Related guides
Lifeline Eligibility Guide: Income & Program Pathways
Two paths to Lifeline eligibility — income at or below 135% of Federal Poverty Guidelines, or participation in a qualifying federal assistance program.
How to Apply for a Free Government Phone (Step-by-Step)
Walk through the National Verifier application, document upload, and carrier selection in plain English.
Lifeline vs. ACP: What Changed and What's Still Available
The Affordable Connectivity Program ended in May 2024. Here's what Lifeline still covers and what to do next.
Qualifying Federal Programs for Lifeline (SNAP, Medicaid, SSI, More)
Detailed breakdown of every federal assistance program that qualifies you for Lifeline benefits.
Understanding the National Verifier (NV) System
USAC's National Verifier confirms eligibility for Lifeline. Learn what it checks and how to use it.
Enhanced Tribal Lifeline Benefits Explained
Residents on qualifying Tribal lands receive an enhanced benefit of up to $34.25 per month plus a $100 device subsidy.
How to Choose the Right Lifeline Carrier
Coverage map, plan generosity, customer service, and device quality — what matters when you pick a Lifeline provider.
Transferring Your Lifeline Benefit Between Providers
You can switch carriers, but only one Lifeline benefit per household. Here's how to move your benefit.
The 'One-Per-Household' Rule (Worksheet Explained)
USAC defines a household as people living together who share income and expenses. Two unrelated adults at one address can each qualify.
What to Do if Your Lifeline Application Is Denied
Most denials come from missing documentation. You have 60 days to dispute and appeal a denial.
Using Lifeline for Home Internet (Broadband-Only)
Many providers now offer broadband-only Lifeline plans for home internet instead of phone service.